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FAQ

  • Shipping:
    Shipping is done by Swiss post. The shipping takes 3-5 business days.
  • Payments:
    The following payment methods are available for your order: 1. Credit card (MasterCard, Visa, American Express) 2. Debit card (PostCard, Master Card) 3. TWINT
  • Exchange & Return:
    J’adore l’été offers a 14 day return policy. In the event of a return, the items must be returned in their original packaging. The hygienic pad must not be removed. The return shipping costs are to be paid independently, unless the goods arrive defective, in which case they will be paid by J’adore lété.
  • Sustainbility & Ethics:
    About 50% of our swimwear is made from recycled fabrics, such as Italian ECONYL and American REPREVE yarns, which are derived from marine waste such as discarded nylon fishing nets, plastic bottles, as well as waste materials. We want to protect our planet. For this reason we will use more and more recycled fabrics in each upcoming collection until we eventually offer only recycled fabrics.
  • The fabrics:
    ECONYL® is regenerated nylon waste that would otherwise pollute the environment. This material is the same as new nylon and can be recycled, recreated and reshaped over and over again, allowing new products to be made without using new resources. Carvico from Italy is one of the world's largest manufacturer of plain fabrics for swimwear. Vita & Renew is also eco-friendly and recycled. It is made from polyester and nylon yarn sourced from ECONYL® in Italy.
  • Care instructions:
    To ensure that your Bikinis or One-pieces suits last as long as possible, we recommend that you follow these care instructions: hand wash / do not bleach / do not wring / do not iron / do not tumble dry / dry in shade
  • Production:
    Our partners for our swimwear production are located in Bali. It is based on fair and ethical working conditions and provides employees with a good salary paid thirteen times a year, vacation pay equal to two months' salary and free health insurance, including their spouse and up to three children, which covers medical expenses.
  • Packaging:
    All orders are individually packed in natural fabric bags.
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